New Mobitel Pre-paid Internet Plans - 399 , 699, 999

 

 

1.      What are prepaid internet plans?

Pre-Paid internet plans consist of 9 fabulous free data add on plans for all Pre-Paid customers

 

2.      What are the new prepaid internet plans?

New plans - The new prepaid internet plans are 1GB and above.

Note that the previously available Rs. 279 – 30 day plan has been upgraded and the new plan is as shown below .

Package Type	D279	D399	D699	D999	D1999
Rental (including 12.24% Tax) (Rs.)	279	399	699	999	1999
Rental (excluding Tax) (Rs.)	248.56	355.47	622.75	890.02	178.93
Free day Bundle (GB) (09:00-00:00)	1.5	2	4	6	14
Free Late night bundle (GB) (00:00-09:00)	1	2.5	4	6	14
Free Voice (On Net)	-	-	-	-	-
Free SMS (On Net)	-	-	-	-	-
Validity Period	30 days	30 days	30 days	30 days	30 days
Excess Usage Charge on Data – Within Validity Period (Rs.)	0.20 / MB	0.20 / MB	0.20 / MB	0.20 / MB	0.20 / MB
Excess Usage Charge on Data – After the Validity Period	As per the applicable pkg. base rate
Connection Fee (Rs.)	100	100	100	100	100

 

Current plans - Mobitel currently has 4 prepaid data plans below 1 GB as follows;

Pre-Paid Internet Plan	Internet Chooti	3 Day Internet	7 Day Internet	21 Day Internet
Subscription fee with taxes	Rs. 3	Rs. 24	Rs. 39	Rs. 89
Free DATA	10 MB	100 MB	200 MB	450 MB
Free SMS (M2M)	-	10 SMS	30 SMS	75 SMS
Free Minutes (M2M)	-	-	-	-
Excess Usage  per MB (only within validity period)	Rs. 0.50	Rs. 0.01 per 10 kb block
Validity	24 hours	3 days	7 days	21 days

 

Note- The rentals stated above are inclusive of taxes, whilst the excess usage charges are excluding taxes

 

3.      How can I activate the new prepaid internet plans;

Pre-Paid Internet Plan	D279	D399	D699	D999	D1999
SMS activation	SMS D279 to 7678	SMS D399 to 7678	SMS D699 to 7678	SMS D999 to 7678	SMS D1999 to 7678
Reload activation	Reload Rs. 279	Reload Rs. 399	Reload Rs. 699	Reload Rs. 999	Reload Rs. 1999
Recharge card activation	Rs. 279 Pre-Paid internet card	Not applicable	Not applicable	Not applicable	Not applicable
USSD activation Dial	Dial #170#
Web activation	Click Here and reload the denomination of the plan using credit card

 

4.      What are the special features of these new prepaid internet plans?

·         The 2 data bundle (Day time & Late night) allocated for each plan and it’s usages will act independently . In other words

Eg. If you opt in for Rs. 399 plan he should receive the following;

-          Free Day Bundle (GB) (09:00-00:00)            - 2 GB

-          Free Late night bundle (GB)(00:00-09:00)    - 2.5 GB

Further if incase the Free Day Bundle (09:00-00:00)- 2 GB is exhausted whilst 2.5GB from the late night bundle is remaining he will not be able to use the Free Day Bundle but will be able to use only the Free Late night bundle

 

5.      Can I activate multiple prepaid internet plans simultaneously?

Yes. A you can activate any multiples of the old & new prepaid plans simultaneously.

Thereby the bundles shall act independently where the bundle entitlements, usage updates & expiry dates would be independent from one another

 

6.      How can I know if the bundle has been activated accurately?

You will receive an acknowledgement SMS stating that the respective plan is now activated. 

 

 

 

 

7.      How can I check my available data balance and entitlements?

By typing an SMS “DB” to 7678 or by dialing #170# and selecting “Balance query”.

The following SMS shall be received via the above methods;

“Free data

00:00-08:59– 3.50 GB

09:00-23.59– 3.50 GB

Expires on xxxxxx. Part of your Bundle will expire based on the validity of activated individual plans”

 

Incase you activate multiple package combinations between the existing plans (D3, D24, D39, D89) and the new D279, D399, D699, D999 and D1999;

Two SMS’s will be sent separately for the D3, D 24, D39, D89 and the D279, D399, D699, D999 and D1999 as  shown as follows;

Eg- customer with D24, D39, D699 & D399-

 

SMS 1;

“Your free 300 MB & 40 SMS Expires on xxxxxx, Part of your Bundle will expire based on the validity of activated individual plans”

 

SMS 2;

“Your free BAL Bundle As at 05/08/2013 05:46:41

00:00-08:59 – 6.50 GB

09:00-23.59 – 6.00 GB

Expires on xxxxxx”

 

“Free data

00:00-08:59– 6.50 GB

09:00-23.59– 6.00 GB

Expires on xxxxxx. Part of your Bundle will expire based on the validity of activated individual plans”

 

8.      How will I know if the free data bundles are exhausted;

The following SMSs will be sent to the customer once the bundles are exhausted;

1) Free Bundle (GB) (09:00-23:59)

“Dear Customer you have used 100% from your 09:00-23:59XX GB free bundle”

 

2) Free Late night bundle (GB) (00:00-09:00)

“Dear Customer you have used 100% from your 00:00-08:59 XX GB free bundle”

 

9.      What are the free entitlements if I purchase an old Rs. 279 recharge card which says 1GB with 90 minutes voice & 200 SMS?

If you purchase an old recharge card you would actually receive 2.5GB (1.5 GB day time & 1 GB late night) free data with 90 minutes voice & 200 SMS .

However if you purchase a new Rs. 279 recharge card you will receive 2.5GB  (1.5 GB day time & 1 GB late night) free data only